Our Office Locations
Company Headquarters and Downtown Leasing Office
120 West Gorham Street, Madison
Phone: (608) 255-7100
Fax: (608) 255-4278
Hours: Monday-Thurs., 9:00 a.m.-5:30 p.m.
Friday 9:00 a.m.-5:00 p.m.
Langdon St. Leasing Office
625 Langdon Street, Madison
Phone: (608) 441-6786 or (608) 255-7100
Hours vary, please call
Henry Gilman Apartments Leasing Office
501 North Henry Street, Madison
Phone: (608) 237-2758 or (608) 255-7100
Hours vary, please call
Regent Apartments Leasing Office
1402 Regent Street, Madison
Phone: (608) 258-4900
Toll free: (800) 456-0223
Fax: (608) 258-1466
Hours: Monday-Friday, 8:00 a.m.-6:00 p.m., Sat & Sun: 9:00am to 5:30pm (Night Desk is staffed from 5:30pm-3 a.m.)
Lucky Apartments Leasing Office
777 University Avenue, Madison
Phone: (608) 237-2777
Toll free: (877) 36-LUCKY
Fax: (608) 237-2778
Hours: Monday-Friday, 8:30 a.m.-6:00 p.m. (business office)
Madison West Leasing Office
639 North Pleasant View Road, Madison
Phone: (608) 237-2865 or (608) 255-7100
Hours: Monday-Friday, 9:00 a.m.-5:00 p.m.
Middleton Leasing Office
8850 Blackhawk Rd., Middleton
Phone: (608) 251-9497 or (608) 255-7100
Hours: Monday-Friday, 9:00 a.m.-5:00 p.m.
Get in Touch
Please use this form for non-sales related inquiries or to send resident feedback.
Our Staff
To send an email message to one of the individuals below, please use the form above and select “Management” from the pull down menu.
Alyssa Hellenbrand-Best – Director of Operations
(608) 255-7100
Mitch Colstad – Community Manager, Lucky
(608) 237-2777
Jaclyn Skjervem – Sr. Community Manager, Downtown and Madison West
(608) 255-7100
Elana Ainsley – Property Manager, Lucky
(608) 237-2777
Megan Jensen – Property Manager, Regent and Suburbs
(608) 258-4900
Ashley Maier – Property Manager, Madison West
(608) 237-2865
Kylee Breaker – Property Manager, Downtown
(608) 255-7100
After Hours 24/7 Emergency Maintenance
Doesn’t it always seem like things go wrong at the worst possible time? That’s why we provide After Hours 24/7 Emergency Maintenance for our residents. If you experience any of these problems when our offices are closed, please call 608-283-3133
- A problem or a situation that has a dramatic impact on your safety, security or comfort, OR that is causing (or could cause) severe damage to the building.
- Flooding – An amount of leaking or flowing water that is impossible to contain by conventional methods such as a bucket or a mop.
- A broken toilet in a one bathroom unit.
- Lack of heat in the winter – If your home has insufficient heat, this is an emergency situation.
- Fire – Do not attempt to put out a fire yourself! Pull the fire alarm, vacate the building, call 911, and then call the emergency maintenance number.
- No hot water – An absence of hot water in the building requires immediate attention.
- If the entire building is experiencing a power outage, call Madison Gas & Electric, then call emergency maintenance.
- Severe structural damage – Smashed windows, fallen ceiling, doors kicked in, etc.
- No air conditioning (in air conditioned apartments) when the temperatures are over 90˚.
- A broken refrigerator or stove, or a garbage disposal that’s broken and causing a clog.
- A broken or inoperable exterior door or lock.
- Natural gas leaks – call Madison Gas and Electric (MGE) immediately then call emergency maintenance.
- If you feel in danger by other persons or situations involving criminal activity, call 911 or the local police department. The police are best equipped to deal with these situations, our staff is not.