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Move-out Information

Thank you for choosing to live with us and best of luck to you in the future! If you have any additional questions after reading the information below, please call our offices at 608-255-7100. Also, if you plan to vacate your apartment early please let us know so we can collect the keys from your apartment.

All Move Out Information will be sent to the email address we have on file for you at least 15 days prior to the end of your lease.


Security deposits are postmarked for return within 21 days of the last day of your lease. The amount returned will be the original deposit, minus past due balances, and minus move out or damage fees. We will invoice you if the charges are higher than the deposit. A complete list of fee amounts is found on the NSRP in your lease documents.

Security deposits for joint leases are returned to the one person you chose to list as such on your lease. To change the desginee, please email us here. The request must be in writing and all lease holders must individually write that they agree to the change.

Avoid lock change fees! Remember to return all original door, mailbox, garage and storage keys and garage door openers by noon on the date indicated above. Key copies made by a third party are not permitted and will require a lock change to help safeguard the incoming residents.

Avoid cleaning fees! Use these check lists to make sure your apartment is left in the best condition possible. Pay it forward for the incoming residents and hopefully you’ll experience the same kindness at your new place.


If the security deposit for your apartment is to be returned in your name, please use your Online Resident Portal to let us know your new address (where you’re moving to).